Chris Lunsford
21:40 19 Nov 24
Seems like a good place, kind staff etc. we visit a church member there and haven’t seen anything that would lead us to believe different
Kevaun Scott
17:57 21 Aug 24
"I cannot speak highly enough of the care and compassion provided at Seaton Hagerstown. From the moment you walk through the doors, you feel a warm and welcoming atmosphere. The staff are not only professional and skilled, but they genuinely care about the residents' well-being.The facilities are always clean, and the environment is comfortable and homely, which makes a huge difference in the residents' quality of life. The activities and social events organized are engaging and bring so much joy and laughter to everyone.Communication with the staff is always clear and prompt, which provides peace of mind knowing that the residents are in such capable hands. It’s reassuring to see the residents happy, healthy, and well-cared for.I would highly recommend Seaton Hagerstown to anyone looking for a caring and supportive place for their loved ones.
Scott Bakka
14:40 16 Jul 24
The staff here is really nice! My father loves the food. They have a lot of activities for residents.
Melodie Labanowski
01:34 25 Jun 24
This is where my Mom is a resident at and the caregivers are wonderful and very caring with the residents. Here are pictures of my Mom and I at their most recent event for the residents.
kailee barnhart
23:11 14 Jun 24
I came in to visit at Seaton today and what I noticed and have noticed each time I have come in is thatCasey who sits at the front welcomes you with a smile and goes out of her way to help. The management and care staff is kind, compassionate, and truly caring. The community is warm and welcoming, with plenty of activities and always seems like a lot of fun.What really stands out, is the way the staff treats each resident like family. They take the time to get to know them. It's clear that they genuinely care about each resident's well-being and happiness.
April Perez
19:23 12 Jun 24
We visit our family friend at this facility and the staff is always friendly ,supportive and willing to help with a smile 😃
Theresa Owens
20:00 31 May 24
My mother is enjoying her new surroundings! All the staff is friendly and helpful! It's been a smooth transition.
Steven Gordon
18:12 31 May 24
Have been excellent taking care of my grandfather!
Phyllis Durst
17:40 21 May 24
Everyone is very friendly
Donna Kaufman
17:19 06 Apr 24
Very nice and helpful staff during the vendor event. Was not in a very good location. It was still great meeting and greeting the people who actually found the space where we were at. Hopefully to be able to participate in future vendor opportunities.
Casey Atkinson
14:49 23 Mar 24
Seaton Hagerstown is a growing community that is inviting and filled with so much love.
Meloney Smith
14:45 23 Mar 24
Vending today at Seaton Hagerstown! Friendly staff and lots of vendors!
Erin M (Underanelmtree.com)
14:44 23 Mar 24
Friendly staff & volunteers
Cassandra Suder
14:44 23 Mar 24
Facility and staff were fantastic from the moment we got there. The residents were kind and helpful and wanted to help us get set up for our vendor event. Event was well planned and done even with bad weather.
Deb Mills
13:16 27 Dec 23
We had to make the difficult decision to move our mother into assisted living a year ago. After looking at many facilities we decided on Seaton. The staff treat her like family. She has made friends and calls Seaton home now. Mike does a wonderful job with assuring there are daily activities and gets the residents involved.
Nancy Benson
04:34 15 Dec 23
There is no place like home — except for Seaton. 🤪 My grandfather has been living here for quite a while, and loves it (my whole family does). I think that happy residents can speak VOLUMES about an establishment. Leaving the house that he had lived in his entire life was definitely difficult for my grandfather, but Seaton is too wonderful not to love. I don’t know where to begin. My Pappy has the privacy of his own room (which is beautiful and spacious), but never has to be lonely because there are so many places to go and socialize throughout the building and outside.-All of the staff are kind, friendly, and truly care about their residents. I have NEVER seen a grumpy staff member at this place, which is saying a lot. I’ve been into countless establishments such as this, and the workers are typically miserable and rude.-The establishment is clean, well-kept, safe, and always decorated beautifully. I can’t tell you how important walking into a fresh-smelling room is to me. Seaton NEVER reeks of urine or feces like most homes for elderly folks do.-There are a variety of healthy (and delicious) food items on the menu for the residents.-Mike is THE BEST event coordinator you could ever imagine. He certainly thrives at his job. He comes up with the best activities, parties, themes, etc. They have several things going on each day! I’m glad he chooses to stay here because he could make it big one day. His creativity is beyond impressive.-The residents are happy and enjoy the company of one another and the company of the staff members. I chalk this up to Deanna who makes sure that everyone gets along and no one is unruly or out-of-hand. This lady is AMAZING in every way of the word. She is beautiful on the inside and out. She sees to it that each resident has the luxury and peace-of-mind they deserve.-They collaborate with Birth To Five and host an adorable interactive story time for toddlers/residents. My mom takes my son!-My son’s best friend is Kenny, one of the residents in the building. He enjoys seeing him more than he enjoys seeing his own great-grandfather. It’s so refreshing to go to a place where everyone knows, loves, oohs, and ahhh’s over your kiddo.I’m sure I’m missing things, but the bottom line is that this place is FABULOUS!
jeffrey caldwell
23:43 14 Dec 23
Friendly staff. Very creative staff for special events
Jan Kline
01:53 15 Nov 23
Seaton Hagerstown is a great place to be! The management team are great leaders and interact well with the staff and residents. The staff are very caring and attentive to our residents. As part of the management team, being the Director of Health and Wellness, I would recommend Seaton to anyone looking to place a loved one. The residents are well cared for, the place is clean, the food is delicious, the residents are engaged in activities, and the staff are very friendly giving it a home-like feeling.
Marty Robinson
16:53 15 Aug 23
Making the decision to place my father in an assisted living facility was not an easy one. But finding the "right place" gave me so much peace of mind. My father went from living alone for over 50 years to being in a community of peers. He adjusted very well, but I credit this mostly to the amazing staff at Seaton. They truly do care about the residents. My father loves every single staff person he comes into contact with on a daily basis. I thought, for sure, I would have to iron out some issues that would surely arise ... but I have to honestly say, the entire experience has been very positive. I have the peace of mind knowing that he is well-cared for, and truly valued as a resident at Seaton. I am so very appreciative of Deanna, Rosie, Heather, John, Jan, Lisa, Michael, Casey ... and the many medical aids who make Seaton an awesome place for my father to live.
Gail Younger
14:55 15 Aug 23
Seton is such a beautiful place and while I visited the people were so friendly and nice and showed they really cared.Heather was very helpful in providing everything that I needed to know.
toddjd650
14:08 15 Aug 23
Extremely professional with a special family environment with residents who are actually happy to call Seaton of Hagerstown their home!!
Connie Baker
00:16 27 Mar 23
Staff is friendly and helpful. We had an individual going from total independent living to assisted living and a relocation also. We have asked many, many questions in our few months. My only complaint is with the cleaning. I think more elbow grease needs to be applied, especially to the floors in his room.
Sharon Griffith
22:36 21 Jul 22
Overall a positive experience. The staff and residents are very friendly and most helpful. They feel like family and the environment feels like home.
Casey Osborne
15:40 27 Jun 22
Seaton AL of Hagerstown is a warm, inviting, and beautiful community for any residents needing short or long-term care. The staff is friendly and go over the top for their residents. Deanna, the Sales Director, has not only been a great partner for my facility Cadia Healthcare, but is compassionate, effective, and really takes the time to get to know her residents and families! I highly recommend this facility for anyone needing ALF services in the community! Thank you Deanna & Seaton for all the support you give to our community; we really appreciate you!
Lynne Gartenhaus
21:22 23 Jun 22
Just had an amazing introductory meeting with Deanna Schleigh. My dear aunt needs assisted living and I've never been through this process before. Deanna was fabulous and gave me all the information I could possibly need to make my decision. She had a great personality and sense of humor so I really enjoyed talking with her. Deanna is a real asset to Seaton of Hagerstown. Call her if you want to know about their services.The facility sounds wonderful and is at the top of our list.
Linda Koons
18:43 13 May 22
We recently were tasked to fine an assisted living for a dear friend. We interviewed several locations and selected Seaton. It was affordable and the staff were very friendly. They also have Resident Ambassadors who greet all new residents to welcome them to their community. Our friend had his "Special Nurses" who brightened his day when they came to work. The Administrative Staff are very knowledgeable and make the transition very smooth for both the family and the resident. I recommend them 100%
carol holmes
19:36 09 Jul 21
Charlene Guessford
15:19 01 Nov 20
My mother is a new resident,and is still adapting to her new normal. The staff and administration have been there for her and for my many questions. The staff is cheerful and always willing to do what they can to make this transition as smooth as possible.
Shirley Miller
19:06 19 May 19
Mom is in the Memory Care Unit here. The staff from top to bottom knows her, interacts with her and treats her with complete respect while at the same time ensuring that she takes care of herself and is taken care of without making her feel incompetent. An amazing feat that was impossible before she moved here. I highly recommend these amazing people! The facility itself is also lovely. Lots of recreation, interaction and outdoor spaces to both see and visit. Mom especially loves their food! Very much a small town homey feel.
Allison Palmer
19:27 03 Apr 19
The staff at Broadmore are compassionate individuals that made a unique transition calm and easy for everyone involved. The admission staff was responsive, generous, and worked extra hard to make their newest resident feel welcomed. The nursing staff was competent and ready to provide individualized care to every person in their facility. The activities and dietary staff were bright and pleasant, quick to introduce themselves to their new resident. The executive director even took the time to sit and get to know the new resident. The move-in process was not heavily monitored, allowing families to adjust at their own pace. There are limited restrictions and rules about the private apartments, so each person can really personalize their own space.The activities schedule is packed with fun ideas that cater to the interests of the residents. The meals are uniquely prepared with wonderful choices for the picky-eaters. The "Living Room" is spacious and welcoming to all residents, equipped with a large TV, beautiful piano, and house bird!Overall, Broadmore offers a lot for their reasonable price. They are a wonderful service to Washington County. I would not hesitate to refer another resident to them in the future.
Rhonda Stolins
12:41 07 Feb 19
My Mom, who suffers from dimentia, moved into the memory care unit at Broadmore two months ago. She is amazingly well cared for. I pop in unexpectedly and she is always bathed, dressed and interacting with caregivers and other residents. When she was at home, she wanted to sleep the days away. The first day I went here to check it out(without an appointment) Andrea, who is in charge of marketing, approached me with an awesome greeting and took me on a tour of the entire place explaining everything and was very welcoming, along with the rest of the staff. The other places I went just smiled, handed me a packet and sent me on my way. My mother was initially very resistant about going into ANY facility. Now, when I take her out to eat or for another activity, she is anxious to get back and when we pull in the parking lot she says "we're home I like it here". Jeff, the executive director, is kind and caring and very hands on with everything. Bonnie, a knowledgeable RN, is the wellness director and is also kind and caring and always available for consultations. All the caregivers are sweet and work themselves extremely hard to provide care and respect to the residents. I highly recommend this facility and feel as though they try to provide a family atmosphere and keep the residents active and involved. I honestly think my mother's state of mind and condition have improved in the short time she's been there.
Meghan Dingle
01:06 10 Jan 19
Popped in for an unexpected visit of a family friend and was pleasantly surprised by every detail. She raved about the kind staff, the delicious food, the comfortable setting, and insisted on giving me a grand tour. Very impressed.
Debra Stone
16:12 15 Dec 14
